Do You Love Me?

Top Drivers of Customer Satisfaction in the Call Center

Join J.D. Power’s resident Contact Center expert, Mark Miller, for a complimentary webinar where he’ll unveil the top drivers of customer satisfaction with the call center channel for 2012, and help us all take steps to show our customers how much we really love them.

Join us on Tuesday, March 27 at 2:00 pm Eastern (11amPT/NoonMT/1pmCT)

  • Understand what customers care about most
  • Learn why who you know is more important than what you know when it comes to providing an outstanding customer experience
  • Discover the three dynamics that will change, and are changing, the role of the call center forever and what to do to capitalize on this understanding

 Register Now

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